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Privacy Policy

This policy explains what information we collect, why we collect it, and how we use and protect it when you use Cooperfile.

Legal Information

Last updated: 5 Apr 2026

Cooperfile is a product of AR Group.

1. Information We Collect

We may collect the following categories of information:

  • account information such as name, email address, and login details;
  • support or account-contact information you choose to share with us;
  • business profile data, client records, review links, and related workspace content;
  • usage, analytics, device, and session information needed to operate and secure the service.

2. How We Use Information

We use personal and business information to:

  • create and maintain your account;
  • deliver account access, free-tier limits, and support;
  • operate review funnels and related AI-assisted features;
  • monitor service performance, prevent misuse, and improve the platform;
  • comply with legal, tax, accounting, and security obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers that help us run the platform, such as payment processors, hosting providers, analytics providers, authentication partners, and AI infrastructure providers.

We may also disclose information where required by law, to enforce our terms, or to protect users, the platform, or the public.

4. Payments

Paid subscription billing is currently disabled. If paid plans are introduced later, payments may be processed by third-party payment partners, and we will not store full card details on our own systems unless expressly stated otherwise by an integrated payment provider.

5. Cookies and Session Data

We may use cookies, tokens, and similar technologies to keep you signed in, secure sessions, remember preferences, and understand product usage.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and your account status.

7. Data Security

We take reasonable technical and organizational steps to protect information against unauthorized access, loss, misuse, or alteration. No method of storage or transmission is completely secure, and absolute security cannot be guaranteed.

8. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us to update account details or request account closure.

9. Children's Privacy

The service is intended for business and professional use and is not directed toward children. We do not knowingly collect personal information from children.

10. Policy Updates

We may revise this policy from time to time. Updated versions become effective when posted on this page unless a later date is stated.

11. Contact

For privacy-related questions or requests, contact Ankit Raj through the details provided on the Contact Us page.

Effective date: 5 Apr 2026